How we roll
How we roll
How we roll
How we roll

Shot of a man reading bookShot of a man reading book

We get it done right, better, and seamlessly as part of your team. You can count on us to nail every project, every time.

This is what we believe: every project deserves our full attention, every challenge is an opportunity, and every success is a shared victory. We’re here to support you, working together to achieve amazing results without any fuss.

Collaboration vs. Show and Tell

We prioritize involving you throughout the entire process, ensuring that instead of disappearing and then presenting big reveals, we work alongside you, sharing developments and iterations.

We’re part of the team

We uphold regular communication through weekly or bi-weekly status calls and transparent time tracking, striving to act not just as a service provider but as a seamless extension of your team, keeping you well-informed of all progress and crucial updates.

Share Often and Early

We embrace transparency in our creative process, regularly sharing work-in-progress (WIP) to integrate feedback early and adjust our approach as needed, fostering a dynamic and responsive collaboration.

Building with Purpose

Our process is designed like building with blocks, where each step carefully adds to the previous one. This approach allows you to see and influence the final outcome right from the start, ensuring the end product aligns with your vision.

Get Sh*& Done Attitude

We recognize that some projects defy conventional categorization and require a flexible, can-do approach. Whatever the challenge, we are committed to delivering results, ensuring that no matter the constraints, the job gets done.

Our Approach
Our Approach
Our Approach
Our Approach

We believe in the power of transparency and collaboration. Our process is open, iterative, and builds upon each step, just like scaffolding.
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Our goal? To help you envision the outcome at every step of the journey. We're not just building your project; we're crafting your vision.

Foundation

[01]

Define

We start by collecting and dissecting all the information at our disposal to fully grasp the project's scope.

Empathize

We immerse ourselves in your world and connect with your business and customers on a deeper level, fostering genuine emotional connections.

Strategy

Armed with understanding, we craft a bespoke strategy designed to elevate your company to its peak potential.

Build

[02]

Explore

With our strategic foundation laid, we venture into all the possibilities, evaluating practical solutions that align with our insights.

Design

Finding the perfect concept is just the beginning. We refine it until it exceeds expectations, ensuring it shines.

Develop

Here, we bring your vision to life, creating everything needed to realize your goals fully.

Deliver & Support

[03]

Polish

We provide final touches and take the project from good to “knock your socks off”.

Measure

Help define core KPIs to track via analytics, user research and qualitative analysis.

Support

We track progress and provide continued assistance to optimize for better outcomes.

Our Approach
Our Approach
Our Approach
Our Approach

Foundation

[01]

Define

We start by collecting and dissecting all the information at our disposal to fully grasp the project's scope.

Empathize

We immerse ourselves in your world and connect with your business and customers on a deeper level, fostering genuine emotional connections.

Strategy

Armed with understanding, we craft a bespoke strategy designed to elevate your company to its peak potential.

Build

[02]

Explore

With our strategic foundation laid, we venture into all the possibilities, evaluating practical solutions that align with our insights.

Design

Finding the perfect concept is just the beginning. We refine it until it exceeds expectations, ensuring it shines.

Develop

Here, we bring your vision to life, creating everything needed to realize your goals fully.

Deliver & Support

[03]

Polish

We provide final touches and take the project from good to “knock your socks off”.

Measure

Help define core KPIs to track via analytics, user research and qualitative analysis.

Support

We track progress and provide continued assistance to optimize for better outcomes.

Engagement Models
Engagement Models
Engagement Models
Engagement Models

Tailored Solutions, Flexible Engagement.
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We work with you to find the perfect engagement model for your project, from fixed costs for clear visions to on-demand expertise for changing needs.

Our Discovery Process
Our Discovery Process
Our Discovery Process
Our Discovery Process

Ready to build something amazing? Our streamlined process gets your project started quickly and effectively.

[01]

Discovery Call

A pivotal first step where we engage in a detailed conversation to understand your vision, challenges, and requirements. This call is designed to ensure alignment between your project needs and our expertise, setting the foundation for a successful partnership and project execution.

[02]

Rough Estimate

We'll do some independent research on our end and get back to you with our thoughts on the project's complexity, appropriate engagement model, and budget range.

[03]

Project Brief Creation

If we determine there is a fit based on our approach and budget as outlined in our rough estimate, we'll move forward with a project brief to provide a shovel-ready project plan, ensuring we capture the essence of what you're looking to accomplish. This will include a Project Overview, Goals, Roadmap Development, Deliverables, and Budget Planning.

[04]

Formal Proposal

Following the project brief, and after you've given verbal approval of the brief, we'll present a detailed proposal outlining our solution approach, timeline, investment details, and terms to ensure project success and alignment with your goals.

Let's craft your vision together. Contact Brightscout, the world's leading B2B design and product studio, and get your project on the fast track to success.

Check our work